Contact Us
Queries or Comments
Have You got a query or require assistance with your booking?
Get In Touch with us and one of our Team Members will get back to you shortly!
Hours
Open today | 10:00 – 20:00 |
Start Gaining points on your treatments
Subscribe to begin gaining valuable points on each of your treatments You will receive updates from time to time and bonus points on birthdays events and special occasions.
Frequently Asked Questions
Please reach us at info@dawsonspa.com if you cannot find an answer to your question.
We do not have a private car parking facility however there is parking available just a short distance walk to the Drury Street Car Park and also the Brown Thomas Car Park.
Our lines are quite busy and some times waiting times can take longer than usual, if you have to cancel your appointment with us and can't reach us by phone, please email us at info@dawsonspa.com. Please note our cancellation policy is 72- Hours prior to your appointment, for more info visit our Terms & Conditions page.
Absolutely! We kindly ask that you contact us by email before making any bookings and one of our team members will happily assist you with your group booking, Please note group bookings of 3 or more clients should be made 3 months prior to your booking.
Not to worry! Please contact us and let us know in advance if you would like to change your Therapist, we have male and female therapists available.
The Dawson Spa is not wheelchair accessible as there are flights of stairs throughout the Spa.
Our age limit is 16 years old for any NON-invasive treatments, please note anyone under the age of 18 should be accompanied by a parent/guardian..
Terms & Conditions
OUR POLICY
THE DAWSON SPA is a retreat for your body, mind and spirit. For the consideration of other clients, we request that noise is kept to a minimum. We ask that you respect other clients' privacy by speaking softly.
Vouchers/Gift Vouchers
- Vouchers are valid for 12 months from the date of purchase (unless stated otherwise).
- Once you have received your voucher(s) please contact the Reservations Team to make a booking.
- Vouchers are non transferable / non refundable.
- Lost or stolen vouchers cannot be replaced.
- Treatment vouchers are not redeemable against products.
- Voucher upgrades are available at a surcharge depending on the chosen. treatment(s).
- Vouchers must be presented on the day of arrival to hand in at the spa reception or the full amount will be charged.
- Vouchers may not be used to purchase another voucher or voucher offers.
- Cash Vouchers can be used to purchase products.
- We are not liable for any vouchers purchased from a third party platforms.
Age Restrictions
Guests must be at least 16 years old for facial treatments and over the age 18 years old for massage and body treatments.
Alcohol
We reserve the right to refuse treatments if you arrive to the spa inebriated.
Cancellations
A minimum of 72 hours notice for all cancellations. Failure to cancel within the required time frame will result in a 100% cancellation fee being charged.If you wish to cancel outside of working hours, please contact us via email outside of the Cancellation Period.Bookings can be amended online if it is outside of the Cancellation Period through your Booking Confirmation.
Mobile Phones
The use of mobile phones is prohibited in the spa. We kindly request that mobile phones and electronic equipment should be switched off before you begin any treatment.
Pregnancy
We are delighted to offer an extensive selection of maternity treatments. Please take note that massage or stimulating treatments are not recommended during the first 12 weeks of pregnancy. Please consult your doctor prior to any Treatment you wish to book.
Personal Property
Management and Staff accept no responsibility for the loss of money or valuables of any kind. We recommend that guests do not wear jewellery when attending the Spa.
Punctuality
To ensure you get the full experience and all the benefits of your treatment we kindly ask you to please arrive 15 minutes prior to your scheduled treatment. A late arrival will result in a shortened treatment time but the full price will be charged.
Location
As we have multiple locations it is the responsibility of the Client to arrive at the correct location please ensure you allow plenty of time for traffic when attending a central city location as this time cannot be retrieved.
Special Conditions
If you suffer from any medical conditions, we advise that you consult your doctor before booking any treatments. You will be asked to complete a confidential consultation form prior to your treatment commences. If you have any concerns whatsoever, please do not hesitate to contact us.
Some Helpful Tips When Booking In
Contacting Us
Arriving To The Spa
Contacting Us
Although there are many ways to make a booking the best way is to email or call us directly 01 963 6999
Cancellations
Arriving To The Spa
Contacting Us
If you wish to cancel your treatment you can do so 72 hours in advance, This allows us time to relocate another client to fill your slot. We have a very strict cancellation policy which is non negotiable. Please see our Terms & Conditions at the bottom of the website for more information. Cancellations outside of operational hours must be requested via email info@dawsonspa.com
Arriving To The Spa
Arriving To The Spa
Arriving To The Spa
Clients are asked to arrive 10 minutes prior to their treatments to allow time to fill in a consultation form, There maybe a preferred option online to do this in advance which will save time and trees.Being One of the Top Spa's in Dublin we are usually quite busy particularly on weekends so please be on time as we cannot extend your time in the treatment room. Check your google maps and allow plenty of time for traffic etc as we are located in the Centre of the City.
Email info@dawsonspa.com
Ph: 01 963 6999
Mum & Me
Our new Mum & Me package is now available and we promise to make her feel the WonderMum she is!