We do not have a private car parking facility however there is parking available just a short distance walk to the Drury Street Car Park and also the Brown Thomas Car Park.
Our lines are quite busy and some times waiting times can take longer than usual, if you have to cancel your appointment with us and can't reach us by phone, please email us at email@example.com. Please note our cancellation policy is 72- Hours prior to your appointment, for more info visit our Terms & Conditions page.
Absolutely! We kindly ask that you contact us by email before making any bookings and one of our team members will happily assist you with your group booking, Please note group bookings of 3 or more clients should be made 3 months prior to your booking.
Not to worry! Please contact us and let us know in advance if you would like to change your Therapist, we have male and female therapists available.
The Dawson Spa is not wheelchair accessible as there are flights of stairs throughout the Spa.
Our age limit is 16 years old for any NON-invasive treatments, please note anyone under the age of 18 should be accompanied by a parent/guardian..
THE DAWSON SPA is a retreat for your body, mind and spirit. For the consideration of other clients, we request that noise is kept to a minimum. We ask that you respect other clients' privacy by speaking softly.
- Vouchers are valid for 12 months from the date of purchase (unless stated otherwise).
- Once you have received your voucher(s) please contact the Reservations Team to make a booking.
- Vouchers are non transferable / non refundable.
- Lost or stolen vouchers cannot be replaced.
- Treatment vouchers are not redeemable against products.
- Voucher upgrades are available at a surcharge depending on the chosen. treatment(s).
- Vouchers must be presented on the day of arrival to hand in at the spa reception or the full amount will be charged.
- Vouchers may not be used to purchase another voucher or voucher offers.
- Cash Vouchers can be used to purchase products.
- We are not liable for any vouchers purchased from a third party platforms.
Guests must be at least 16 years old for facial treatments and over the age 18 years old for massage and body treatments.
We reserve the right to refuse treatments if you arrive to the spa inebriated.
We require a minimum of 72 hours notice for all cancellations. Failure to cancel within the required time frame will result in a 100% cancellation fee being charged to your credit card.
The use of mobile phones is prohibited in the spa. We kindly request that mobile phones and electronic equipment should be switched off before you begin any treatment.
We are delighted to offer an extensive selection of maternity treatments. Please take note that massage or stimulating treatments are not recommended during the first 12 weeks of pregnancy. Please consult your doctor prior to any Treatment you wish to book.
Management and Staff accept no responsibility for the loss of money or valuables of any kind. We recommend that guests do not wear jewellery when attending the Spa.
To ensure you get the full experience and all the benefits of your treatment we kindly ask you to please arrive 15 minutes prior to your scheduled treatment. A late arrival will result in a shortened treatment time but the full price will be charged.
As we have multiple locations it is the responsibility of the Client to arrive at the correct location please ensure you allow plenty of time for traffic when attending a central city location as this time cannot be retrieved.
If you suffer from any medical conditions, we advise that you consult your doctor before booking any treatments. You will be asked to complete a confidential consultation form prior to your treatment commences. If you have any concerns whatsoever, please do not hesitate to contact us.